IBM Support

LI81456: IBM API CONNECT INSTALLATION ASSIST V2018.4.1.10 FOR WINDOWS GENERATED ISOS DO NOT STARTUP

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • When upgrading to IBM API Connect version 2018.4.1.10 using the
    Windows Installation tool the upgrade will fail with the install
    not starting up.
    

Local fix

  • Use Linux or OSX Installation tool.
    If you've already installed using Windows to get the system to
    startup copy the apiconnect project folder to a Linux or OSX
    device and run the command
    apicup subsys install  --no-verify
    

Problem summary

  • The install of / or upgrade to version 2018.4.1.10 of API
    Connect appliances fail.
    The syslog on the appliance may show errors such as:
    "Error reconciling subsystem: unable to install subsystem:
    unable to read values file: open
    /var/lib/apiconnect/subsystem/values/apic-analytics.yml: no such
    file or directory"
    

Problem conclusion

  • Fix is targeted for inclusion in API Connect 2018.4.1.11
    

Temporary fix

Comments

APAR Information

  • APAR number

    LI81456

  • Reported component name

    API CONNECT PRO

  • Reported component ID

    5725Z2200

  • Reported release

    18X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-17

  • Closed date

    2020-05-10

  • Last modified date

    2020-05-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    API CONNECT PRO

  • Fixed component ID

    5725Z2200

Applicable component levels

  • R18X PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
12 May 2020