IBM Support

View Set editor scroll bar goes in reverse by itself and without scrolling

Troubleshooting


Problem

View set editor scroll bar keeps scrolling in reverse order for some time even if you stop scrolling using the mouse. This occurs in any scroll bar view in Planning Analytics workspace. This usually happens when using Chrome browser in specific. 

Symptom

Scroll bar will keep scrolling in reverse even after you stopped scrolling using the mouse. 

Cause

Smooth scrolling is set to be the default in Google Chrome browser. 

Resolving The Problem

You will need to disable the smooth scrolling setting in Chrome browser. Steps:

1- Launch Chrome browser

2- In the address bar, type chrome://flags

2- Scroll down to find the smooth scrolling setting 

3- Modify the setting from Default to Disabled

4- Re-launch Chrome

Document Location

Worldwide

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Document Information

Modified date:
08 May 2020

UID

ibm16207992