Fixes are available
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
Installing BIRT application on WAS as part of the Report Launcher setup produces a plugin configuration file that misses the previously existing ClearCase related entries (ccrc/CTE) Steps to reproduce or if has been reproduced on VM image, link to image 1. Start with a CQ 8.0.1.x cqweb installation, including the Report launcher component. Note that the file plugin.cfg.xml includes the appropriate entries to access the cqweb application: ...jsessionid" Name="/cqweb/*"/>... 2. Install the CCRC WAN Server component and its required components (Local Views,...,). Note that now new plugin.cfg.xml includes both the cqweb and CTE relevant entries ( ...jsessionid" Name="/ccrc/*"/>... 3. Now proceed to setup report launcher. As part of this setup you need to install the BIRT web package on the cqweb profile as documented in: http://pic.dhe.ibm.com/infocenter/cqhelp/v8r0m0/topic/com.ibm.ra tional.clearquest.reporting.doc/topics/t_rpt_rl4birt_instal_on_W AS.htm After completing this, the new plugin.cfg.xml includes correctly the entry to route requests related to the BIRt application jsut installed: ...jsessionid" Name="/birt/*"/>... but it misses the ccrc entry. To be able to restore normal access to CTE, the adimistrator must manually edit the file in order to set all the necessary entries. The documentation should be updated explaining what additional steps are needed if there also have other rational applications (typically ccrc) hosted in other WAS profiles in the same server.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Report Launcher * **************************************************************** * PROBLEM DESCRIPTION: * * After configuring the BIRT runtime with ClearQuest Report * * Launcher, the WebSphere "plugin-cfg.xml" file loses its CCRC * * WAN Server mapping context. The documentation should be * * updated explaining what additional steps are needed if are * * other Rational applications (typically CCRC) are hosted in * * other WAS profiles on the same server. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.0.17 and 8.0.1.10. Technote #196891 has been created explaining the additional steps needed after configuring BIRT runtime with ClearQuest Report Launcher if there are other Rational applications hosted in other WAS profiles.
Temporary fix
Comments
APAR Information
APAR number
PI35159
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-02-17
Closed date
2015-12-16
Last modified date
2015-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
17 October 2021