Fixes are available
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
Problem description Linking a work item in a CleaQuest (CQ) record does not create a backlink in the Work item to the CQ record when the Work item has a German umlaut in any of its attribute. It is possible to link a CQ Record with a umlaut in a Work item, both links are created correctly. It is possible from a Work itrem having an umlaut to link a CQ record. Both links are created. Steps to reproduce: 1) Open a defect in CQ select the Links tab and click on "Modify" 2) Select Add: -> Affected By Defect -> Creat New -> Defect 3) Fill the form with the necessary mandatory fields. On the Summary field enter any text with only standard ASCII characters, such as (New WI) 4) Save the new work item and also save the changes to the CQ record 5) Check that in RTC the new work item has the link to the CQ record 6) Repeat steps 2 to 4 but this time on the summary field of the work item form, enter an umlaut for example the character "ü" 9. Check that the new work item does not contain the link to SAMPL00000001 What is the expected output: The link tab of the new work item in RTC is showing the backlink to the CQ record What do you see instead: No backlink. Work around: No Work around found
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * CLEARQUEST/RATIONAL TEAM CONCERT INTEGRATION * **************************************************************** * PROBLEM DESCRIPTION: * * ClearQuest to Rational Team Concert (RTC) OSLC backlinks are * * not created when a ClearQuest record has a German umlaut * * character in any of its attribute fields. The OSLC links * * can be created from RTC to CQ and vice versa, but the * * backlinks are not created. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.0.14 and 8.0.1.7. OSLC backlinks are now created from ClearQuest to RTC when a ClearQuest record has a German umlaut character in any of its attribute fields.
Temporary fix
Comments
APAR Information
APAR number
PI26619
Reported component name
RATL TEAM CONCE
Reported component ID
5724V0400
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-09-29
Closed date
2015-03-23
Last modified date
2015-03-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
Document Information
Modified date:
14 October 2021