JR62206: THE DIRECTORY STRUCTURE IN THE CONFIGURATION FILE OF A NAVIGATOR APPLICATION ON WINDOWS IS CORRUPTED

workflow.20001.delta.repository
8.6.10019003-WS-BPM-IFJR62206

APAR status

• Closed as program error.

Error description

• After you create an IBM Business Automation Workflow deployment
  environment on Windows, you notice that the directory structure
  is corrupted; it is written as the value of
  iviewproConfigurationDirectory in IBM Content Navigator
  application's navigator.war/WEB-INF/web.xml file.
  
  You also see the following exception in the Business Automation
  Workflow server's SystemOut.log file after the server starts:
  
  [3/31/20 8:04:06:992 UTC] 000008f9 SystemOut   O [03/31/20
  08:04:06:992 UTC] 000008f9 SystemOut O CIWEB Error: [ ]
  com.ibm.ecm.util.JSONWebTokenUtil.encript() failed to encrypt
  
  com.ibm.ecm.crypto.CipherException: Failed to encrypt
  
  at com.ibm.ecm.crypto.Cipher$Processor.encrypt(Cipher.java:96)
  
  at
  com.ibm.ecm.util.JSONWebTokenUtil.encript(JSONWebTokenUtil.java:
  299)
  
  at
  com.ibm.ecm.struts.actions.p8.P8LogonAction.attemptToCreateP8Con
  nection(P8LogonAction.java:585)
  
  at
  com.ibm.ecm.struts.actions.GetDesktopAction.desktopConnect(GetDe
  sktopAction.java:375)
  

Local fix

• 1. Stop the deployment manager and the other servers.
  2. Run the BPMConfig command, replacing the backslash in
  networkDirectory with a slash, for example
  BPMConfig.bat -update -profile DmgrProfile -de DEName -component
  ContentNavigator -networkDirectory
  D:/Programs/IBM/WebSphere/AppServer/CaseManagement/properties
  3. Restart the deployment manager and the other servers.
  

Problem summary

• The file path becomes corrupted because the backslash in the
  file path on Windows isn't handled properly.
  

Problem conclusion

• A fix is available or will be available that ensures the
  directory structure isn't corrupted in the configuration file of
   the Navigator application.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels