Troubleshooting
Problem
If IBM Spectrum Protect Backup/Archive client is already installed in a Spectrum Scale system, Spectrum Protect for Space Management installation is failed.
exact error messages from smit.log
Performing Pre-Installation tasks for the IBM Spectrum Protect Backup/Archive Common Client.
#***************************************************************#
V3.1 HSM JFS Client is installed. You must uninstall the HSM
JFS client. Before you install this new client. Refer to the
README file for the procedures on properly uninstalling the HSM
JFS client.
#***************************************************************#
instal: failed while running script tivoli.tsm.client.ba64.gpfs.common.pre_i
#***************************************************************#
V3.1 HSM JFS Client is installed. You must uninstall the HSM
JFS client. Before you install this new client. Refer to the
README file for the procedures on properly uninstalling the HSM
JFS client.
#***************************************************************#
instal: failed while running script tivoli.tsm.client.ba64.gpfs.common.pre_i
0503-464 installp: The installation has FAILED for the "usr" part
of the following filesets:
tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
installp: Cleaning up software for:
tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
Filesets processed: 1 of 2 (Total time: 1 sec)
installp: APPLYING:
tivoli.tsm.client.hsm.gpfs 8.1.4.0
tivoli.tsm.client.hsm.gpfs 8.1.4.0
0503-205 installp: The installation of the following filesets will be
CANCELED because filesets upon which they depend are not installed
(or not completely installed):
Fileset tivoli.tsm.client.hsm.gpfs 8.1.4.0 requires:
* tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
* tivoli.tsm.client.ba64.gpfs.common 8.1.4.0
where:
"*" indicates a requisite fileset that probably failed to install
during this installation session.
"*" indicates a requisite fileset that probably failed to install
during this installation session.
As the result Spectrum Protect for Space Management is not installed in fact.
/# lslpp -la tivoli.tsm.client.*
Fileset Level Status Description
----------------------------------------------------------------------------
path: /usr/lib/objrepos
tivoli.tsm.client.api.64bit
8.1.4.0 COMMITTED IBMSP Client - 64bit
Application Programming
Interface
tivoli.tsm.client.ba.64bit.base
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Base Files
tivoli.tsm.client.ba.64bit.common
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Common Files
tivoli.tsm.client.ba.64bit.hdw
8.1.4.0 COMMITTED IBMSP Client 64 - HDW Backup
Client
tivoli.tsm.client.ba.64bit.image
8.1.4.0 COMMITTED IBMSP Client 64 - IMAGE Backup
Client
tivoli.tsm.client.ba.64bit.nas
8.1.4.0 COMMITTED IBMSP Client 64 - NAS Backup
Client
tivoli.tsm.client.ba.64bit.web
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Java GUI & WEB
Client
tivoli.tsm.client.jbb.64bit
8.1.4.0 COMMITTED IBMSP Client 64 - Journal-base
Backup
Fileset Level Status Description
----------------------------------------------------------------------------
path: /usr/lib/objrepos
tivoli.tsm.client.api.64bit
8.1.4.0 COMMITTED IBMSP Client - 64bit
Application Programming
Interface
tivoli.tsm.client.ba.64bit.base
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Base Files
tivoli.tsm.client.ba.64bit.common
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Common Files
tivoli.tsm.client.ba.64bit.hdw
8.1.4.0 COMMITTED IBMSP Client 64 - HDW Backup
Client
tivoli.tsm.client.ba.64bit.image
8.1.4.0 COMMITTED IBMSP Client 64 - IMAGE Backup
Client
tivoli.tsm.client.ba.64bit.nas
8.1.4.0 COMMITTED IBMSP Client 64 - NAS Backup
Client
tivoli.tsm.client.ba.64bit.web
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Java GUI & WEB
Client
tivoli.tsm.client.jbb.64bit
8.1.4.0 COMMITTED IBMSP Client 64 - Journal-base
Backup
Cause
The customer has already installed Spectrum Protect Backup/Archive client(BA client) before installing Spectrum Protect for Space Management.
/# lslpp -la tivoli.tsm.client.*
Fileset Level Status Description
----------------------------------------------------------------------------
path: /usr/lib/objrepos
tivoli.tsm.client.api.64bit
8.1.4.0 COMMITTED IBMSP Client - 64bit
Application Programming
Interface
tivoli.tsm.client.ba.64bit.base
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Base Files
tivoli.tsm.client.ba.64bit.common
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Common Files
tivoli.tsm.client.ba.64bit.hdw
8.1.4.0 COMMITTED IBMSP Client 64 - HDW Backup
Client
tivoli.tsm.client.ba.64bit.image
8.1.4.0 COMMITTED IBMSP Client 64 - IMAGE Backup
Client
tivoli.tsm.client.ba.64bit.nas
8.1.4.0 COMMITTED IBMSP Client 64 - NAS Backup
Client
tivoli.tsm.client.ba.64bit.web
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Java GUI & WEB
Client
tivoli.tsm.client.jbb.64bit
8.1.4.0 COMMITTED IBMSP Client 64 - Journal-base
Backup
Fileset Level Status Description
----------------------------------------------------------------------------
path: /usr/lib/objrepos
tivoli.tsm.client.api.64bit
8.1.4.0 COMMITTED IBMSP Client - 64bit
Application Programming
Interface
tivoli.tsm.client.ba.64bit.base
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Base Files
tivoli.tsm.client.ba.64bit.common
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Common Files
tivoli.tsm.client.ba.64bit.hdw
8.1.4.0 COMMITTED IBMSP Client 64 - HDW Backup
Client
tivoli.tsm.client.ba.64bit.image
8.1.4.0 COMMITTED IBMSP Client 64 - IMAGE Backup
Client
tivoli.tsm.client.ba.64bit.nas
8.1.4.0 COMMITTED IBMSP Client 64 - NAS Backup
Client
tivoli.tsm.client.ba.64bit.web
8.1.4.0 COMMITTED IBMSP Client 64 -
Backup/Archive Java GUI & WEB
Client
tivoli.tsm.client.jbb.64bit
8.1.4.0 COMMITTED IBMSP Client 64 - Journal-base
Backup
These two packages cannot be installed in parallel on the same environment .
Resolving The Problem
Uninstall Spectrum Protect Backup/Archive client package once to install Spectrum Protect for Space Management.
Document Location
Worldwide
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSERBH","label":"IBM Spectrum Protect for Space Management"},"ARM Category":[{"code":"a8m0z000000GpKaAAK","label":"Client->Install\/Configuration"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Was this topic helpful?
Document Information
Modified date:
20 April 2020
UID
ibm16195496