IBM Support

IBM Storage Virtualize Products Call Home and Remote Support Overview

White Papers


Abstract

IBM highly encourages you to take advantage of IBM Call Home and Remote Support and all its related features to allow you and IBM to partner for your success.

New version 1.3 released to support Spectrum Virtualize software v8.3.1.3 and v8.4.0 - December 2020
New version 1.4 released to support FlashSystem 5200 and update IBM Documentation Center links - May 2021
New version 1.5 released to support Spectrum Virtualize software v8.4.2.0 - September 2021
New Version 1.6 released to support changes to the IBM Server IP Addresses for remote support and code download - November 2022
New Version 1.7 released to support changes to the IP addresses for "esupport.ibm.com" for remote support and code download. Also changes to product naming from IBM Spectrum to IBM Storage - May 2023
New Version 1.8 released to support further changes to IP addresses for esupport.ibm.com, for remote support and code download, effective March 2024

NOTE: V1.4 is for systems running 8.4.1 and below. V1.6 is for systems running 8.4.2 and above.

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Document Information

Modified date:
16 February 2024

UID

ibm16190521