Direct links to fixes
APAR status
Closed as program error.
Error description
You receive the following error when you open a case that was configured with Case History Visualizer and you are running the case in Content Platform Engine 5.5.4: Error 599: filenet/vw/server/rpc/chrpc/CHHistogramResult.getCH_BIN_WIDTH 0;)I (loaded from file:/opt/IBM/BAW/BPM/Case/lib/eeapi.jar by com.ibm.ws.classloader.CompoundClassLoader@788eb688[library:IBM_ BPM_Content_Navigator_Shared_Library] Local ClassPath: /opt/IBM/BAW/BPM/Case/lib:/opt/IBM/BAW/BPM/Case/lib/pe.jar:/opt/ IBM/BAW/BPM/Case/lib/peResources.jar:/opt/IBM/BAW/BPM/Case/lib/p 8cel10n.jar:/opt/IBM/BAW/BPM/Case/lib/jiserver.jar:/opt/IBM/BAW/ BPM/Case/lib/Jace.jar:/opt/IBM/BAW/BPM/Case/lib/icnnls.jar:/opt/ IBM/BAW/BPM/Case/lib/icnviewing.jar:/opt/IBM/BAW/BPM/Case/lib/js .jar:/opt/IBM/BAW/BPM/Case/lib/javaapi.jar:/opt/IBM/BAW/BPM/Case /lib/jaxb-impl.jar:/opt/IBM/BAW/BPM/Case/lib/commons-collections .jar:/opt/IBM/BAW/BPM/Case/lib/log4j.jar:/opt/IBM/BAW/BPM/Case/l ib/esapi.jar:/opt/IBM/BAW/BPM/Case/lib/commons-compress.jar:/opt /IBM/BAW/BPM/Case/lib/commons-configuration.jar:/opt/IBM/BAW/BPM /Case/lib/commons-jxpath.jar:/opt/IBM/BAW/BPM/Case/lib/commons-l ang.jar:/opt/IBM/BAW/BPM/Case/lib/commons-codec.jar:/opt/IBM/BAW /BPM/Case/lib/bsh.jar:/opt/IBM/BAW/BPM/Case/lib/icnp8addons.jar: /opt/IBM/BAW/BPM/Case/lib/commons-beanutils.jar:/opt/IBM/BAW/BPM /Case/lib/peREST.jar:/opt/IBM/BAW/BPM/Case/lib/commons-validator -1.4.0.jar:/opt/IBM/BAW/BPM/Case/lib/commons-io.jar:/opt/IBM/BAW /BPM/Case/lib/commons-digester.jar:/opt/IBM/BAW/BPM/Case/lib/lis tener.jar:/opt/IBM/BAW/BPM/Case/lib/commons-fileupload.jar:/opt/ IBM/BAW/BPM/Case/lib/JSON4J_Apache.jar:/opt/IBM/BAW/BPM/Case/lib /syncServiceClient.jar:/opt/IBM/BAW/BPM/Case/lib/commons-logging .jar:/opt/IBM/BAW/BPM/Case/lib/taskServiceClient.jar:/opt/IBM/BA W/BPM/Case/lib/icnSyncCommon.jar:/opt/IBM/BAW/BPM/Case/lib/JSON4 J.jar:/opt/IBM/BAW/BPM/Case/lib/perflog.jar:/opt/IBM/BAW/BPM/Cas e/lib/lessCss.jar:/opt/IBM/BAW/BPM/Case/lib/stax-api.jar:/opt/IB M/BAW/BPM/Case/lib/xlxpScanner.jar:/opt/IBM/BAW/BPM/Case/lib/xlx pScannerUtils.jar:/opt/IBM/BAW/BPM/Case/lib/ICMSolutionEdit.jar: /opt/IBM/BAW/BPM/Case/lib/log4j-1.2.17.jar:/opt/IBM/BAW/BPM/Case /lib/aspera-faspstream-sdk.jar:/opt/IBM/BAW/BPM/Case/lib/cmannot ation.jar:/opt/IBM/BAW/BPM/Case/lib/eeapi.jar Parent: com.ibm.ws.classloader.ProtectionClassLoader@35f638f6 Delegation Mode: PARENT_LAST) called from class com.ibm.ecm.extension.icm.services.impl.CaseHistoryOverviewServi ce (loaded from file:/opt/IBM/BAW/CaseManagement/properties/plugins/ICMAPIPlugin .jar by java.net.FactoryURLClassLoader@d3840506). . CIWEB2001 PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Problem summary
No additional information is available. PRODUCTS AFFECTED IBM Business Automation Workflow
Problem conclusion
A fix is available or will be available that opens a case that was configured with Case History Visualizer without any errors when you run the case in Content Platform Engine 5.5.4.
Temporary fix
Not applicable.
Comments
APAR Information
APAR number
JR62032
Reported component name
BPM
Reported component ID
5737A5700
Reported release
860
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-02-28
Closed date
2020-04-09
Last modified date
2020-04-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BPM
Fixed component ID
5737A5700
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.6.0.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 September 2022