IBM Support

JR62119: WHEN TWO OR MORE USERS USE BOTH CASE BUILDER AND CONTENT NAVIGATOR, THE USER USING CASE BUILDER CAN'T SAVE CHANGES

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APAR status

  • Closed as program error.

Error description

  • If one user is working on a case solution in Case Builder (such
    as, editing a view or a page) and then someone else logs on to
    Content Navigator and starts interacting with cases, the locked
    objects related to the Case Builder edits in the design object
    store are changed from the Case Builder user to the Content
    Navigator user. As a result, the Case Builder user is prevented
    from saving the changes he or she made in Case Builder because
    the object is now locked by the Content Navigator user.
    
    PRODUCTS AFFECTED
    IBM Business Automation Workflow
    

Local fix

  • Configure Business Automation Workflow to work with an external
    Content Navigator.
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • A fix is available or will be available that ensures the user
    working in Case Builder can save changes even when two or more
    users are using both Case Builder and Content Navigator. This
    fix requires the fix for Content Navigator to be IO27717 is
    installed.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62119

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-12

  • Closed date

    2020-04-01

  • Last modified date

    2020-04-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]

Document Information

Modified date:
02 December 2020