A fix is available
APAR status
Closed as program error.
Error description
when a data collector / agent is marked non-operational, configuration/credentials for devices are not always refreshed during the process of finding another agent which causes device access to be lost, and resulting monitoring errors.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users with multiple data collectors * * deployed and active * **************************************************************** * PROBLEM DESCRIPTION: * * When a Storage Insights data collector is marked as * * non-operational, the configuration/credentials for devices * * are not always refreshed during the process of finding * * another data collector which causes device access to be * * lost, and resulting monitoring errors. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q20 [ 5.3.7-IBM-SC ] ( release target 2Q 2020 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT32274
Reported component name
TPC
Reported component ID
5608TPC00
Reported release
536
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-23
Closed date
2020-04-28
Last modified date
2020-04-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC
Fixed component ID
5608TPC00
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNE44","label":"Tivoli Storage Productivity Center"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"536"}]
Document Information
Modified date:
24 June 2022