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What are the mustgather for IDz when integrating with CA Endevor® SCM

Question & Answer


Question

What logs could be collected when a problem happens in IBM Developer for z/OS (IDz) and its integration with CA Endevor® Software Change Manager (SCM)?

Answer

IDz client:

The following traces can be enabled:

  1. Start IDz and Select menu Window > Preferences > Tracing and set the following properties to FINEST: carma.endevor.ui, com.ibm.carma.client, com.ibm.carma.ui, com.ibm.carma.ui.ftt

  2. Reproduce the problem

  3. Send to the support team the file <your workspace>\.metadata\.trace

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Server:

Trace level needs to be enabled on the IDz client CARMA connection. (Level can be changed only when disconnected)

  1. Right-click on your CARMA connection

  2. Select menu Properties

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Once enabled, reproduce the problem then gather the following logs:

  • CARMALOG
  • Endevor MSG3FILE
  • FEKLOGS with debug level enabled
  • In some cases, other logs might be required: C1EXMSGS, C1MSGS1, BSTAPI, BSTERR

See the link section to configure and collect these logs.

Job output for batch actions:

If an error happens when a batch action is submitted ("Submit on host"), then gather the job output.

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[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSJK49","label":"IBM Developer for z Systems"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Component":"","Version":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSJK49","label":"IBM Developer for z Systems"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSJK49","label":"IBM Developer for z Systems"},"Platform":[{"code":"PF035","label":"z\/OS"}],"Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Type":"MASTER","Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSTQXQ","label":"IBM Developer for z\/OS Enterprise Edition"},"ARM Category":[{"code":"a8m0z00000009JNAAY","label":"IDz Family-\u003EEndevor (Computer Associates) Integration"}],"Platform":[{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"All Versions"}]

Document Information

Modified date:
20 June 2022

UID

dwa1212842

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