Fixes are available
Rational ClearQuest Fix Pack 2 (9.0.2.2) for 9.0.2
Rational ClearQuest Fix Pack 12 (9.0.1.12) for 9.0.1
Rational ClearQuest Fix Pack 4 (9.0.2.4) for 9.0.2
Rational ClearQuest Fix Pack 10 (9.0.1.10) for 9.0.1
Rational ClearQuest Fix Pack 11 (9.0.1.11) for 9.0.1
Rational ClearQuest Fix Pack 3 (9.0.2.3) for 9.0.2
Rational ClearQuest Fix Pack 5 (9.0.2.5) for 9.0.2
APAR status
Closed as program error.
Error description
Using ClearQuest 9.0.1.8 on Windows when the customer opens a UCM record, when they go to the UCM tab and click the Change Set, a window appears "ClearCase is not installed or at incompatible level" Connection: ccadmin,9.0.0@UCM Execute Query: Personal Queries/My Defects Result: Successful! Completed: Wednesday, January 8, 2020 at 11:05 PM ============================== ClearCase is not installed or is at an incompatible level. Time: Wednesday, January 8, 2020 at 11:05 PM ==============================
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Eclipse * **************************************************************** * PROBLEM DESCRIPTION: * * When a ClearQuest Eclipse user opens a UCM record and tries * * to open UCM tab and click the Change Set button, a window * * appears saying"ClearCase is not installed or at incompatible * * level". * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.1.10 and 9.0.2.2. ClearQuest Eclipse has been fixed when clicking the ChangeSet button on UCM records.
Temporary fix
Comments
APAR Information
APAR number
PH20855
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
901
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-01-09
Closed date
2020-08-24
Last modified date
2020-08-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R901 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"901","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
13 January 2022