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PH14256: UNABLE TO START CAE SERVER AFTER PH09505 HAS BEEN APPLIED.

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APAR status

  • Closed as program error.

Error description

  • Users may be unable to start the CAE server after applying
PH09505 (UI63353 & UI63354).  ERROR: cannot open pathname\rt.jar
for reading APAR PH09505 will need to be marked PE.
.
Possible workaround would be to uninstall CAE, install the GA
version (base level) and then install latest PTF.

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED: IBM Db2 Query Monitor for z/OS 3.3.0         *
*                 users of component                           *
*                 - CAE server                                 *
****************************************************************
* PROBLEM DESCRIPTION: Missing JRE during installation on      *
*                      Windows platform                        *
****************************************************************
* RECOMMENDATION: Apply the PTF                                *
****************************************************************
During installation of CAE from APAR PH09505 on Windows platform
old JRE is removed but new one is not installed.

    



Problem conclusion


    

  • Configuration of installer (InstallAnywhere) was fixed

Search Keywords:
CAE Windows JRE InstallAnywhere

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PH14256
    • 

  • Reported component name
    DB2 QUERY MONIT
    • 

  • Reported component ID
    5655E6701
    • 

  • Reported release
    330
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    YesPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-07-08
    • 

  • Closed date
    2019-07-12
    • 

  • Last modified date
    2019-08-01
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    
PH14434 UI64186
    

    • 



Modules/Macros


    

  • CQMCAEPT CQMCPXPT CQMICRT  CQMSSV   CQMUPXPT

    



Fix information


    

  • Fixed component name
    DB2 QUERY MONIT
    • 

  • Fixed component ID
    5655E6701
    • 



Applicable component levels


    

  • R330  PSY  UI64186
       UP19/07/19  P  F907  {
    • 



Fix is available


    

  • Select the PTF appropriate for your component level.
You will be required to sign in. Distribution on physical
media is not available in all countries.
    








      
              
                            

              

              [{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"APARs - z\/OS environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.3.0","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            14 December 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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