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Download IBM Case Manager V5.2.1 Platform Installation Tool components

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Abstract

Download all software for a single-server installation of IBM Case Manager and IBM FileNet P8 Platform.

Download Description

The Case Manager Platform Installation Tool installs and configures a full IBM Case Manager V5.2.1 and IBM FileNet P8 Platform environment on a single server. This tool requires specific versions of the IBM Case Manager and FileNet P8 Platform components and supporting software. Use the information in this download document to obtain the software packages required by the Case Manager Platform Installation Tool.

Although IBM Case Manager supports AIX, Linux, Linux on System Z, and Windows, the IBM Case Manager Platform Installation Tool for single-server installation is supported for RedHat Linux, and Windows. To download software for a standard distributed installation of the product, see Download IBM Case Manager, Version 5.2.1.

Downloading the packages

After you download all of the software, you can use the IBM Case Manager Platform Installation Tool to install the single-server FileNet P8 Platform and IBM Case Manager environment.

  1. From a browser, navigate to the Find Downloads and Media page on the IBM Passport Advantage Online website. You must log in to continue.
  2. Select the Find by part number search option under Download finder options.
  3. From the following table, search for the operating system that you want and then download the the following software:

    SoftwareLinuxMicrosoft Windows
    IBM Tivoli Directory Server 6.3 Client-ServerCZK9IMLCZKG4ML
    GSKit for Tivoli Directory Server 6.3 (This package is required only for RHEL Linux) CZK9MML 
    IBM WebSphere Application Server V8.5.5 (1 of 3)CIK1QMLCIK1QML
    IBM WebSphere Application Server V8.5.5 (2 of 3)CIK1RMLCIK1RML
    IBM WebSphere Application Server V8.5.5 (3 of 3)CIK1SMLCIK1SML
    IBM FileNet Content Platform Engine 5.2.1CN214MLCN216ML
    IBM FileNet Content Platform Engine Client 5.2.1CN223ENCN225EN
    IBM Case Foundation 5.2.1CN20JMLCN20LML
    IBM Content Navigator 2.0.3CN0PTMLCN0PVML
    IBM DB2 9.7 Restricted LicenseCZL3UMLCZL3UML
    IBM Case Manager 5.2.1CN0LHMLCN0LIML
    IBM Installation Manager 1.6.2 64 bitCIK2GMLCIL0DML

  4. From a browser, navigate to Fix Central, and download the following software.

    You can search in the following ways:

    - Use the Select Product or Find Product tabs in Fix Central by choosing appropriate values for fields. For example, Product Selector: DB2; Installed Version: 9.7.*; Platform: Windows 64-bit,x86. 

    - Use the Search Fix Central field on the top-right part of the Fix Central page. Enter the Name given for the DB2 fix pack for your platform from the following table in the Search Fix Central field, and click on the link in the results page that matches with the Name field.

     

    - To download the Workplace XT interim fix, select the Find Product tab in Fix Central, and from the Product selector, choose Filenet Workplace XT Installed version: 1.1.5.*, Platform: All


    5. SoftwareLinuxMicrosoft Windows
    IBM DB2 9.7 Fix Pack 11DB2-linuxx64-server-9.7.0.11-FP011
    Executable: v9.7fp11_linuxx64_server.tar.gz

    Important: After you download the executable file, you must rename it to db2.tar.gz.

    		DB2-ntx64-server-9.7.1100.352-FP011
    Executable: v9.7fp11_ntx64_server.exe

    Important: After you download the executable file, you must rename it to db2.zip.

    GSKit 8.0.50 Fix Pack 578.0.50.57-ISS-GSKIT-LinuxX64-FP0057
    IBM WebSphere Application Server 8.5.5 Fix Pack 7 Part 18.5.5-WS-WAS-FP0000007-part18.5.5-WS-WAS-FP0000007-part1
    IBM WebSphere Application Server 8.5.5 Fix Pack 7 Part 28.5.5-WS-WAS-FP0000007-part28.5.5-WS-WAS-FP0000007-part2
    IBM Case Manager 5.2.1 Fix Pack 45.2.1.4-ICM-LINUX-FP0045.2.1.4-ICM-WIN-FP004
    IBM Case Manager Platform Installation Tool 5.2.1 Fix Pack 45.2.1-FP004-CMPIT-LINUX (CN0LLML.tar.gz)5.2.1-FP004-CMPIT-WIN (CN0LMML.zip)
    IBM FileNet Content Platform Engine 5.2.1 Fix Pack 35.2.1.3-P8CPE-LINUX-FP0035.2.1.3-P8CPE-WIN-FP003
    IBM FileNet Content Platform Engine Client 5.2.1 Fix Pack 35.2.1.3-P8CPE-CLIENT-LINUX-FP0035.2.1.3-P8CPE-CLIENT-WIN-FP003
    IBM Case Foundation 5.2.1 Fix Pack 3 5.2.1.3-P8CaseFoundation-LINUX-FP0035.2.1.3-P8CaseFoundation-WIN-FP003
    IBM Content Navigator 2.0.3 Fix Pack 62.0.3-ICN-FP006-LINUX2.0.3-ICN-FP006-WIN
    IBM FileNet Workplace XT 1.1.5.21.1.5.2-WPXT-IF002-Linux

    Important: After you download the executable file, you must rename it to WorkplaceXT-1.1.5.2-LINUX.bin then gzip and rename it to wpxt.tar.gz

    		1.1.5.2-WPXT-IF002-Windows

    Important: After you download the executable file, you must rename it to WorkplaceXT-1.1.5.2-WIN.exe then zip and rename to wpxt.zip.

    Tip: On some Windows machines file extensions might be hidden by default. To show extensions, use Windows Explorer. Click Tools > Folder options. On the View tab, deselect Hide extensions for known file types, and click Apply. This will ensure that you do not incorrectly rename the DB2 package for Windows to db2.exe.zip.

  5. Before you use the IBM Case Manager Platform Installation Tool to install the software that you downloaded, rename the components as listed in the following table:

    6. SoftwareRename to this:
    IBM Case Managericm
    IBM Case Manager Fix Pack 4icmfp
    Content Platform Enginece
    Content Platform Engine Fix Pack 3cefp
    Content Platform Engine Clientcec
    Content Platform Engine Client Fix Pack 3cecfp
    IBM Case Foundationicf
    IBM Case Foundation Fix Pack 3icffp
    IBM Content Navigatoricn
    IBM Content Navigator Fix Pack 6icnfp
    Workplace XTwpxt
    WebSphere Application Server WAS_V8.5.5_1_OF_3

    WAS_V8.5.5_2_OF_3

    WAS_V8.5.5_3_OF_3

    WebSphere Application Server Fix Pack 7WAS_V8.5.5.7_1_OF_2

    WAS_V8.5.5.7_2_OF_2

    Tivoli Directory Server Client-Servertds
    GSKit for Tivoli Directory Server (This package is required only for Red Hat Linux.)tdsgskit
    DB2 Version 9.7 Fix Pack 11db2
    DB2 Restricted Licensedb2lic
    IBM Installation Managerim

    For more information, see the instructions in the following topic: Downloading FileNet P8 system and IBM Case Manager software components

  6. Be aware of the following known issues:

    - You might not be able to log in to Workplace XT even after successfully completing the installation. Use the information in the following topic to resolve this login issue: Running P8 Client Applications with WebSphere Application Server 8.0.0.x

  7. After you complete the installation, change the privileges of the users that were created by the Case Manager Platform Installation Tool according to your organization's policies in order to prevent authentication and password expirations issues.
  8. The Case Manager Platform Installation Tool provides only a restricted DB2 license, which expires 90 days after installation. Plan to replace the DB2 license before the expiration.

    9.  

    Release notes

    The Release Notes document provides links to known problems that are documented in separate topic in the Support knowledge base.

    The following link runs a customized query of the Support knowledge base: View all known problems for IBM Case Manager 5.2.1.

    Prerequisites

    See the following links for software prerequisites:

    [{"PRLabel":"Hardware and software requirements (Linux)","PRLang":"English","PRSize":"1000","PRPlat":{"label":"Linux","code":"PF016"},"PRURL":"http://www-01.ibm.com/support/docview.wss?uid=swg27042449"},{"PRLabel":"Hardware and software requirements (Windows)","PRLang":"English","PRSize":"1000","PRPlat":{"label":"Windows","code":"PF033"},"PRURL":"http://www-01.ibm.com/support/docview.wss?uid=swg27042449"}]

    Installation Instructions

    Click the links below to go to the single-server installation instructions for IBM Case Manager V5.2.1. To view the Planning, Installation, and Upgrade Guide in a language other than English, open the IBM Case Manager publication library.

    [{"INLabel":"Installing IBM Case Manager single server","INLang":"English","INSize":"1000","INURL":"http://www.ibm.com/support/knowledgecenter/SSCTJ4_5.2.1/com.ibm.casemgmt.installing.doc/acmin001.htm"},{"INLabel":"Planning Installation and Upgrade Guide (GC19-3273-05","INLang":"English","INSize":"1000","INURL":"http://www.elink.ibmlink.ibm.com/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3273-05"},{"INLabel":"IBM Case Manager publication library","INLang":"English","INSize":"1000","INURL":"http://www.ibm.com/support/docview.wss?uid=swg27042450"}]

    Download Package

    On the Passport Advantage website, all entitled products are listed on the Software Download and Media Access page. This page provides a guided process for selecting an operating system and the product version that you want to download.

    Before you download software, you can visit the Passport Advantage Online Help Center and view the Software download and media access tutorial (about 10 minutes). This tutorial shows you how to use Passport Advantage, including how to set preferences, such as your preferred download method and your preferred products, operating system, and language.

    Off

    Technical Support

    Passport Advantage Online support

    IBM Case Manager support portal

    [{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Case Manager Installers","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

    Document Information

    Modified date:
    20 July 2018

    UID

    swg24037966

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