Troubleshooting
Problem
The administration tool can web page cannot be accessed after install Planning Analytics Workspace. When attempting to access to administration tool URL, 'This page can't be displayed' is displayed. Executing the 'Docker ps' command returns only following containters. 0.0.0.0:8888->8888/tcp admintool pa-login 1338/tcp social share-app share-proxy 3333/tcp user-admin glass welcome
Cause
Network interface card which assigned IP address of Planning Analytics Workspace use was disabled.
Diagnosing The Problem
Attempt to ping the URL for the Workspace administration tool. A failed ping test indicates a problem with the network connection..
Resolving The Problem
Enable the Network Interface Card that is used by the Workspace administration tool.
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Document Information
Modified date:
15 June 2018
UID
swg22016484