Troubleshooting
Problem
User clicks "Maintain - Rights - Users". User selects a user, and modifies the entry inside 'Email Address'. User clicks 'Save'. An error appears.
Symptom
Invalid email Address
Cause
Limitation of Controller, relating to what characters are allowed inside the 'Email Address' setting.
More Information
Controller does not allow some 'special' characters (for example ' ) to be inside the email address.
Resolving The Problem
Limitation of Controller.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1;10.3;10.2.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg22016458