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Building catalog search index throws YCP85_0010 exception

Troubleshooting


Problem

Attempts to build catalog search index in IBM Sterling Order Management leads to the YCP85_0010 exception for directory merge.

Cause

CatalogSearchConfigProperties.xml is not updated with required locale.

Diagnosing The Problem

YCP85_0010 error comes when user tried to build the Search Index after switching the base locale from en_US to fr_FR/de_DE or any other local . It happens because OOB has only en_US locale defined in CatalogSearchConfigProperties.xml.

So when you switch the base locale from en_US to fr_FR/de_DE, you need to extend the CatalogSearchConfigProperties.xml to have fr_FR/de_De locale in order to build the search index successfully. If this is not done and the index is triggered, YCP85_0010 error will be thrown.

Resolving The Problem

Extending CatalogSearchConfigProperties.xml file with other used local should resolve the issue.

Related Information

[{"Product":{"code":"SS6PEW","label":"Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"}],"Version":"9.1;9.2;9.2.1;9.3;9.4;9.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg22015051