IBM Support

PI63576: CRASH ON MICROSOFT INTERNET INFORMATION SERVICES WEB SERVER PLUGIN MODULE

Fixes are available

9.0.0.1: WebSphere Application Server traditional V9.0 Fix Pack 1
9.0.0.2: WebSphere Application Server traditional V9.0 Fix Pack 2
8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11
9.0.0.3: WebSphere Application Server traditional V9.0 Fix Pack 3
8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13
9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
WebSphere Application Server traditional 9.0.5.6
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
8.5.5.21: WebSphere Application Server V8.5.5.21
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Crash on Microsoft Internet Information Services (IIS)
    
    Crash stack will contain  :
    iisWASPlugin_http!_output
    iisWASPlugin_http!_dosmaperr
    iisWASPlugin_http!plg_vsnprintf
    iisWASPlugin_http!logLog_ex
    iisWASPlugin_http!logLog
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  IBM WebSphere Application Server web        *
    *                  server plugin users on Microsoft Windows    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Crash occurs within the web server      *
    *                      plugin module                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Crash occurs. Stack typically shows entering a C library
    routine such as print or output.
    

Problem conclusion

  • The C runtime library used by plugin was not compatible with
    the C runtime library used by the web server. This would cause
    crashes in the library. Plugin module has been changed to use
    the recommended C library.
    
    The fix for this APAR is currently targeted for inclusion in
    fix packs 8.0.0.13, 8.5.5.11 and 9.0.0.1.  Please refer to the
    Recommended Updates page for delivery information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI63576

  • Reported component name

    WEBSPHERE APP S

  • Reported component ID

    5724J0800

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-03

  • Closed date

    2016-06-16

  • Last modified date

    2016-09-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE APP S

  • Fixed component ID

    5724J0800

Applicable component levels

  • R800 PSY

       UP

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022