Fixes are available
APAR status
Closed as program error.
Error description
After importing record with ClearQuest Import Tool to update fields and state, the value of "old_state" in the Audit Trail tab and History tab does not display the state of the execution of the Import. Information about the Import in knowledgecenter says towards the STATE field at the end in the table (http://www-01.ibm.com/support/knowledgecenter/SSSH5A_8.0.1/com. ibm.rational.clearquest.schema.ec.doc/topics/c_fmt_rectyp_impfil e.htm?lang=en) that it is reserved for system fields and the field value is validated, but the actions required to reach the state are not triggered. As the actions to reach the state are not triggered, the Import does not honor the state transition matrix and the old_state information is then not relevant. Documentation should explicit say in the Import section of the KnowledgeCenter that when Importing records that include state information, the old_state and new_state field of the History record will contain what ever state is in the import file.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Knowledge Center should have better clarification about * * how the ClearQuest import tool handles state values. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 9.0.0.4 A Help topic was added to IBM Knowledge Center to clarify the import tool's behavior toward old_state values.
Temporary fix
Comments
APAR Information
APAR number
PI54699
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
801
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-12-29
Closed date
2017-03-20
Last modified date
2017-03-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R801 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"801","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 October 2021