Question & Answer
Question
The requirement is to use the same authorization initially acquired for the order total for multiple shipment invoices on an order. Consider the following scenario - 1. Create an order with two lines, Let's say line 1 is $10 and line 2 is $20 2. Obtain authorization for 30$. AuthID is auth1 3. Create one release for the order 4. Ship line 1 for $10 and invoice this line 5. At this point, a charge is generated for $10 against auth1 6. Based on the authorization reversal strategy selected, the additional amount obtained in authorization is reversed or expired. 7. When the second line is invoiced, the need is to use authorization auth1 (if the authorization has not expired yet)
Cause
Configurations selected for Payment rules and Financial rules.
Answer
The rule "Use Same Authorization Multiple Times" should be enabled to achieve this.
This rule is present in SBC -> System Setup -> Order -> Financial Rules
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Document Information
Modified date:
16 June 2018
UID
swg22004430