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getCompleteOrderLineDetails API does not return container details

Troubleshooting


Problem

Attempt to run getCompleteOrderLineDetails API does not return container details in IBM Sterling Order Management.

Symptom

Steps to reproduce:

  1. Create an Order.

  2. Schedule and Release the Order.

  3. Execute createShipment API using the following input:

    <Shipment Action="Create" DocumentType="0001" IgnoreOrdering="Y">
    <ShipmentLines>
         <ShipmentLine OrderNo="Y100000400" UnitOfMeasure="EACH"  ReleaseNo="1"
    OrderLineKey="2017041717335644506" Quantity="1"/>
      </ShipmentLines>
      <Containers>
        <Container ContainerNo="1" ContainerGrossWeight="10" TrackingNo="ABCD"
                  ContainerNetWeight="10"  ContainerNetWeightUOM=""
                  AppliedWeight="10" AppliedWeightUOM="" ContainerHeight="40"
                  ContainerHeightUOM=" " ContainerWidth="20" ContainerWidthUOM=""
                  ContainerLength="20" ContainerLengthUOM=" " ContainerType="Normal">
           <ContainerDetails>
               <ContainerDetail>
                  <ShipmentLine DocumentType="0001" EnterpriseCode="DEFAULT" OrderNo="Y100000400" ReleaseNo="1" OrderReleaseKey="2017041717394544530" PrimeLineNo="1" SubLineNo="1" Quantity="1" >
                 </ShipmentLine>
               </ContainerDetail>
           </ContainerDetails>
        </Container>
     </Containers>
    </Shipment>


  4. Execute getCompleteOrderLineDetails with the following input:

    <OrderLineDetail OrderLineKey="2017041717331234567"/>

    The output will not container Container attribute/details :
    <ContainerDetail ContainerDetailsKey="">

Cause

This is working as designed.

Diagnosing The Problem

The container details are not returned in the output even though the order's shipment line has the container details. Capacity container is 0.

The log will show the following:


2017-04-17 17:45:09,048:DEBUG  :WebContainer : 0: Capacity of container 2017041717402444741 is 0.0.

Resolving The Problem

getCompleteOrderLineDetails is designed to return only containers with non zero quantity.

[{"Product":{"code":"SS6PEW","label":"Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.5;9.4;9.3;9.2.1;9.2;9.1","Edition":"All Editions","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg22003716

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