APAR status
Closed as program error.
Error description
Constantly CNC-SDS-0417 error messages for large emails where mail size limit has been reached although limit have been set to unlimited. If BatchReportService and DeliveryService are on same system and no single DeliveryService is without BatchReportService on the same system the error goes away. But is not an acceptable workaround due to customer need to balance load. And having DeliveryService and Report services separated is a common setup.
Local fix
ReportService and DeliveryService on same system, no DeliveryService without a ReportService
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 9 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PI47459
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A22
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-08-24
Closed date
2015-11-04
Last modified date
2015-11-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA22 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A22","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
04 November 2015