Troubleshooting
Problem
A new installation of TM1 results in all aspects workling OK except for tm1web.
Symptom
When the tm1web url is visited the running servers, that can be accessed via Architect just fine, do not appear in the dropdown list
Cause
Cognos TM1 configuration out of sync
Environment
TM1 10.2.2 with IntegratedSecurityMode=5 but probably also affects Mode 1 and other TM1 versions
Resolving The Problem
In TM1 Cognos Config UI, stop only the application service, save the config, restart the service.
[{"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Planning Analytics","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0.1;2.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg22003645