Troubleshooting
Problem
When create a chained order for a bundle item, the chained order only contains the component items
Symptom
Create a chained order for a bundle item, the parent item order line is missing in the order lines. We can only see child item order lines.
Cause
For chained orders, If Chain_Type on the purchase order is not 'DROP_SHIP', for example PROCURE_TO_SHIP, there is no need to append bundle parent for procure & other kind of chain order. In the scenario of DROP_SHIP order, the bundle parent is pulled into the chained order for visibility purposes.
[{"Product":{"code":"SS6PEW","label":"Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Maintenance","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.2;9.2.1;9.3;9.4;9.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
16 June 2018
UID
swg22003542