IBM Support

Installing IBM Rational Rhapsody 8.2 ifix2 ReporterPLUS 64bit edition results in "Error 1316 Network error"

Troubleshooting


Problem

Installing IBM Rational Rhapsody 8.2 ifix2 ReporterPLUS 64bit edition results in "Error 1316 Network error"

Symptom

"Error 1316. A network error occurred while attempting to read from file.
<PATH TO MSI FILE>

Cause

Previous version of Rhapsody 8.2 ReporterPLUS was installed already.

Resolving The Problem

Uninstall Rhapsody 8.2 ReporterPLUS. It may be located in the Control Panel > Programs and Features as Rhapsody Reporter 64bit

[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Product Synonym

Rational Rhapsody

Document Information

Modified date:
27 May 2022

UID

swg22001764