IBM Support

Elements inserted via tm1web cannot be read back in tm1web

Troubleshooting


Problem

Element attributes not being shown in active form (in tm1 web) after adding an element. In Excel it works properly. New elements are being added by using an action button in a report. By selecting a reference element, all attributes but alias are being copied from the reference to the new one. After starting the process, the new element (and the attributes) is being shown in Excel and Architect but not in TM1 web.

Cause

Configuration

Environment

On premise and Cloud

Resolving The Problem

In tm1web_config.xml add this parameter:
<add key="CleanDimensionMetaDataCache" value="true" />
Then restart the pmpsvc service

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TM1 Web","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Planning Analytics","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22001562