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How to use NC_DROP script in Cognos Analytics 11.

Question & Answer


Question

How to use NC_DROP script in Cognos Analytics 11 to correct issues with execution of scheduled reports.

Answer

Dropping the NC* tables removes records from the Cognos Analytics notification database tables so they can be reloaded with report schedules when Cognos Analytics is restarted.

Steps:
1. Stop the Cognos Analytics service
2. Perform a Content Store deployment backup and a physical backup of the Content Store or Notification database
3. Select the NC_DROP script for your content store database type from directories in <cognos analytics>/configuration/schemas/delivery/<dbtype>/
4. Connect to content store database using a database tool and with the same login as provided for content store in Cognos Configuration and run NC_DROP_<dbtype>.sql.
4. Restart the Cognos Analytics service.

Should dropping the NC* tables not resolve the issue, then restore the content or notification store from the last backup version.

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Document Information

Modified date:
26 April 2023

UID

swg22001203