IBM Support

How can you maintain number of authorization failures for gift card?

Troubleshooting


Problem

Whenever an authorization call to the payment gateway for gift cards fail, a counter is to be maintained for number of retries. Only after the maximum number of retries are reached, can the payment be suspended.

Cause

This counter needs to be stored in yfs_charge_transaction table to track failures for different authorizations and charges.

Resolving The Problem

One solution is to maintain custom table at charge transaction level that has the details of number of retries made for specific authorization or charges.

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Document Information

Modified date:
16 June 2018

UID

swg21993049