IBM Support

Error running configCC for Cognos

Troubleshooting


Problem

Getting an error in configCC at the Cognos step.
Problem in calling cogconfigSCC script with -config option, check log/CCInstall.log.

Cause

Err,com.cognos.crconfig.data.DataManagerException: Unable to save the configuration file.
The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid.,
CCenterInstallCognosConfiguration - CRUL040E Return value: -10. User Operation: CMD  Rule: CognosEncryption

Diagnosing The Problem

Look at the ccInstall.log created when configCC is run in the /log directory.

Resolving The Problem

Alter the /../Cognos/configuration/cogstartup_SCC_Template.tmp file
search for the line cognosCryptoCiphersuite the value for crn:items under needs to be changed to the following

<crn:item xsi:type="xsd:string" order="0">RSA-RSA-AES(256)CBC-SHA256</crn:item>
<crn:item xsi:type="xsd:string" order="1">RSA-RSA-AES(128)CBC-SHA</crn:item>
<crn:item xsi:type="xsd:string" order="2">RSA-RSA-AES(128)CBC-SHA256</crn:item>
<crn:item xsi:type="xsd:string" order="3">RSA-RSA-AES(128)GCM-SHA256</crn:item>
<crn:item xsi:type="xsd:string" order="4">ECDHE-ECDSA-AES(128)CBC-SHA256</crn:item>
<crn:item xsi:type="xsd:string" order="5">ECDHE-ECDSA-AES(128)GCM-SHA256</crn:item>
<crn:item xsi:type="xsd:string" order="6">ECDHE-RSA-AES(128)CBC-SHA256</crn:item>
<crn:item xsi:type="xsd:string" order="7">ECDHE-RSA-AES(128)GCM-SHA256</crn:item>

Then save the cogstartup_SCC_Template.tmp file.
verify that cogstartup.lock is not in the /../Cognos/configuration if it is delete it.
run configCC to now complete the Cognos setup in Control Center.

Document Location

Worldwide

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Document Information

Modified date:
28 February 2020

UID

ibm15515065