IBM Support

HTTP 500 error when trying to run Cognos Analytics 11 via IIS gateway

Troubleshooting


Problem

When trying to open Cognos Analytics 11 configured to work with IIS web server, it fails with a standard HTTP 500 error page

Environment

IIS

Resolving The Problem

Set URL Rewrite rules and variable at the bi level.
With the link below, there is a document describes the steps that are required to add a separate gateway component to an existing IBM Cognos Analytic Server environment. The document is a living document and is updated regularly.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21989168