IBM Support

Free Gift Rule configurations

Troubleshooting


Problem

What configurations are required to configure a free gift rule ?

Resolving The Problem

1> IsFreeGift should be set to Y. There is no flag exposed on the SBC UI.
The only mention is in the Javadocs. Use manageItem API to set this flag.

2> - Enable the PRICING_ENABLE_FREE_GIFT rule by using manageRule API

<Rules Action="" DocumentType="0001" OrganizationCode="Matrix"
QualifiedTagId=""
RuleSetFieldDescription=""
RuleSetFieldName="PRICING_ENABLE_FREE_GIFT" RuleSetValue="Y"
RuleType="" RulesKey=""/>

3> Create a price list for the item

4> Create a pricing rule for the item.

[{"Product":{"code":"SS6PEW","label":"Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Sterling Call Center","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF003","label":"Android"},{"code":"PF010","label":"HP-UX"},{"code":"PF014","label":"iOS"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF034","label":"Windows Mobile"}],"Version":"9.3;9.4;9.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21988274