Troubleshooting
Problem
When we try to fetch node level inventory for segmented inventory, from Location Inventory Console system only shows unsegmented inventory count Consider the following inventory picture within the same node Location1 - CASE1 - quantity 7 (unsegmented) Location1 - CASE2 - quantity 2 (segmented with MTO) Search for this item in the Location Inventory Console Select one of the two entries from the result and select 'Node Level Inventory' option The item quantity shown is 7
Cause
This is because the input that goes into the getShipNodeInventory is
<getShipNodeInventory ConsiderAllNodes="Y" IgnoreOrdering="Y"
ItemID="obitem4" ItemOrganizationCode="DEFAULT" Node="obnode"
OrganizationCode="DEFAULT" ProductClass="FQ" UnitOfMeasure="EACH"/>
ConsiderAllSegments attribute is not passed in the input xml, The default value of this attribute is N and therefor only the unsegmented inventory is counted
Diagnosing The Problem
Segmented inventory is always made to customer(MTC) or made to order(MTO),hence it is considered reserved inventory.Therefore the Onhand supply picture shows only the unsegmented inventory.This working as expected
Resolving The Problem
While this is working as expected, the page can be customized to explicitly pass attribute ConsiderAllSegments='Y' in the input xml of API getShipNodeInventory
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Document Information
Modified date:
16 June 2018
UID
swg21976032