IBM Support

The notice for the deprecated "Video Capturing" feature in Rational Rhapsody v8.1.4 for Non-English Edition

Question & Answer


Question

What can you use to record videos to share with others including IBM Rhapsody Technical Support.?

Cause

The conventional FBR recording feature was deprecated in Rational Rhapsody v8.1.4 but only for Non-English Edition currently. The same feature will be removed from English Edition in future. Due to this change you no longer find [Generate Support Request] option located under the Help menu.

Answer

You can use another cross-platform, Java-based screen recording tool to share with others including IBM Rhapsody Technical Support. This tool can be downloaded from the link below.

https://www.ibm.com/developerworks/community/blogs/IBMElectronicSupport/entry/recording_your_screen_to_share_with_support?lang=en

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Product Synonym

Rational Rhapsody

Document Information

Modified date:
27 May 2022

UID

swg21974985