IBM Support

In DOORS client 9.6.1.4, Unable to follow links (in or out) using Link indicator

Troubleshooting


Problem

Using the IBM Rational DOORS 9.6.1.4 client, there is an issue with following links (both in-links & out-links) via the link indicator.

Cause

This has been identified as a product defect under APAR PI53057

Diagnosing The Problem

How to reproduce the problem:

  1. Open a source or target formal module
  2. Right-click on a link arrow
  3. Move and hold the cursor over the Object ID portion of the link path and wait until “spinning circle” stops spinning (approx. 1 second)
    Note: the waiting period is essential here
  4. Left-click (select) the Object ID of the link
  5. Note: Nothing happens – the source/target module does not open

Resolving The Problem

The defect has been resolved in iFix 9.6.1.6: http://www.ibm.com/support/docview.wss?uid=swg27036720#9616

Please upgrade to IBM Rational DOORS client 9.6.1.6 or newer.

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Document Information

Modified date:
01 May 2020

UID

swg21973596