Troubleshooting
Problem
Symptom
2 000000000000Input read from specified override file.
3 000000000000Connecting to host SCIFTPS.STERCOMM.COM at address nnn.nn.nnn.nn using port 21.
4 000000000000220 CONNECT:Enterprise Gateway 2.0.02.S49 FTP Server ready... 14:57:11 08-14-2015
5 000000000000234 AUTH: command accepted. Securing command channel ...
6 000000000000Secure connection error, return code -16.
Cause
Operating System upgrade or PTF removes a Cipher from DCM which is still being used by Sterling Collaboration Network.
Environment
Diagnosing The Problem
Resolving The Problem
1. See Related URL regarding changes made to IBMi System Value QSSLPCL
2. Receive a replacement of an SSL certification from Sterling Collaboration Network.
3. Sterling Collaboration Network Secure *SSL mailboxing (RC4 128 SHA) certificate needs to be added back to DCM for FTP as follows:
a. Log into your DCM
(if you need assistance with this contact IBMi Operating System DCM support.)
b. Click on Select a Certificate Store.
c. Select *SYSTEM and continue
d. Enter your iSeries DCM password and continue
e. Click on Fast Path
f. Work with client application
g. Select IBM i TCP/IP FTP Client
h. SSL Cipher Specifications option - if *PGM is select, then this needs to be changed to Define Cipher Specifications list and make sure the RC4 128 SHA is included and enabled in the list.
Related Information
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Document Information
Modified date:
09 April 2021
UID
swg21964529