Question & Answer
Question
How do you enable Generate Tracking Number & Print button in IBM Sterling Web Store?
Answer
Pre-requisite:
- For the applicable store, Parcel Carrier preferences needs to be created in Sterling Business Center.
- During Create Shipment the Carrier should be selected in Carrier Info pane.
Steps to resolve:
- Create Creating parcel carrier preferences in SBC
NOTE: Under Shipping Preferences, International shipping integration required OR Domestic shipping integration required must be selected as per the Customer requirement.
- Create a new Sales Order. Schedule, Release it.
- Click on the Create Shipment button.
- In Carrier Info pane, from Service dropdown select the carrier from Section A (e.g. FEDEX 2DAY). Click Save button.
- Shipment will be in Ready for Backroom Pick status.
- Check the Shipment Details using getShipmentDetails API.
<Shipment ShipmentKey="2015041611541117262"/>
NOTE: Copy ALL attributes in the output template of getShipmentDetails API from Java Docs. If the ScacIntegrationRequired attribute is stamped as Y on the shipment, only then the button 'Generate Tracking Number and Print' will be enabled.
- Log on to Sterling Store.
- From Backroom Pick widget, click Advanced Search link.
- In Order number textbox, enter the sales order number created in section B. Click Search button. A new tab opens for this order.
- In Order Summary screen, click Record Backroom Pick button.
- In To be picked tab, input the Picked quantity. Click Update button.
- Click Next button.
- In Backroom Pick - Shipping Order (Assign Staging Location) screen, input the Staging location. Click Assign button. Then click Confirm button.
- Click Pack Order button. Then click Pack All into Current Package button.
- In Package tab, Generate Tracking Number & Print button appears.
[{"Product":{"code":"SS6PEW","label":"Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Documentation","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.4","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21963559