IBM Support

Mustgather for featureManager and installUtility

Question & Answer


Question

Data required by support for FeatureManager and InstallUtility issues

Answer


Provide a complete file listing of the directory where liberty is installed :

Windows: From a command prompt, navigate to that directory and run: dir /s >filelist.txt
AIX, HP-UX, Linux, and Solaris: ls -ltR >filelist.txt

Please provide output of the

    a. Output of productInfo featureInfo from LIBERTY_HOME/bin
    b. Output of productInfo version from LIBERTY_HOME/bin
    c. WebSphereApplicationServer.properties from LIBERTY_HOME/lib/versions/
    d. repositories.properties from LIBERTY_HOME/etc/
      NOTE : LIBERTY_HOME is the home directory where Liberty profile is installed.


If having issues with featureManager :-

For 8.5.5.5 or earlier versions,
set INSTALL_LOG_LEVEL=FINE
featureManager install <FEATURE ID> --acceptLicense > c:\temp\debug.log 2&>1

example ( jaxws-2.0 is the feature being installed)

set INSTALL_LOG_LEVEL=FINE
featureManager install jaxws-2.0 --acceptLicense > c:\temp\debug.log 2&>1

For 8.5.5.6,
featureManager install jaxws-2.0 --acceptLicense --verbose=debug > c:\temp\debug.log 2&>1

If having issues with installUtility :

installUtility install <FEATURE ID> --acceptLicense --verbose=debug > c:\temp\debug.log 2&>1

Example (jaxws-2.0 is the feature being installed) :

installUtility install jaxws-2.0 --acceptLicense --verbose=debug > c:\temp\debug.log 2&>1

installUtility install <SAMPLE ID> --acceptLicense --downloadDependencies=[true | false] -verbose=debug > c:\temp\debug.log 2&>1

Example (mongoDBSample is the sample being installed) :

installUtility install mongoDBSample --acceptLicense --downloadDependencies=true --verbose=debug > c:\temp\debug.log 2&>1


More details on Usage of featueManager and installUtility commands can be found in Knowledge Center.

installUtility Commands
http://www-01.ibm.com/support/knowledgecenter/SSAW57_8.5.5/com.ibm.websphere.wlp.nd.doc/ae/t_install_assets_installUtility.html

featureManager Commands :
http://www-01.ibm.com/support/knowledgecenter/SSAW57_8.5.5/com.ibm.websphere.wlp.nd.doc/ae/t_install_assets_cmd.html

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Install","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF014","label":"iOS"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5.9;8.5.5.8;8.5.5.7;8.5.5.6","Edition":"Liberty","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21961510