Error: "Rhapsody MFC application has stopped working" when trying to load a model into 64 bit version of Rhapsody

Resolving The Problem

There are three possible workarounds identified:

• Try latest version of Rhapsody if available

The version of JRE bundled with Rhapsody was upgraded to 8.0 from Rhapsody v8.1.4 which reportedly works on the affected machine.

• Configure to use external JRE
1. Install Oracle JRE 7 64 bit
2. Exit Rhapsody if it's running
3. Backup existed rhapsody.ini
4. Open rhapsody.ini from any text editor like NotePad
5. Change JavaLocation info in [JVM] category:
   ## before ##
   
JavaLocation=C:\Program Files\IBM\Rational\Rhapsody\8.1.1\jre

   
   ## after ##
   
JavaLocation=C:\Program Files\Java\jdk1.7\jre

6. Save the change, launch Rhapsody
7. Load a model, and check everything works fine
   
   
• Modify Plugins setting in rhapsody.ini
1. Exit Rhapsody if it's running
2. Backup existed rhapsody.ini
3. Open rhapsody.ini from any text editor like NotePad
4. Remove "RhapsodyApps" and "SpellChecker" from Plugins list under [Plugin] entry:
   ## before ##
   
Plugins=RhapsodyApps,SpellChecker,RulesPlayer

   
   ## after ##
   
Plugins=RulesPlayer

5. Comment out the whole [SpellChecker] and [RhapsodyApps] entries like below:
   
#[SpellChecker]
#Name=Spell Checking
#isPlugin=1
#DLLServerCompatible=TRUE
#isVisible=1
#JavaMainClass=com.ibm.rational.rhapsody.spellchecker.SpellCheckerManager
#JavaClassPath=$OMROOT/SpellCheck/RhapsodySpellChecker.jar;$OMROOT/SpellCheck/L#angWare/com.ibm.langware.core.runtime_7.2.0.201111100545.jar;
#RhpVersion=8.1.1

#[RhapsodyApps]
#Name=RhapsodyApps
#JavaMainClass=com.ibm.rhapsody.core.RAPlugin
#DLLServerCompatible=TRUE
#JavaClassPath=$OMROOT/RhapsodyApps/RhapsodyApps.jar
#HepFile=$OMROOT/RhapsodyApps/RhapsodyApps.hep

6. Save the change, launch Rhapsody
7. Load a model, and check, everything works fine



NOTE: You may also send your current rhapsody.ini file to IBM client support and ask for modification.