APAR status
Closed as program error.
Error description
When login SmarTeam WebEditor, error No:00012 occurred 0. Connect to attached customer DB 1. Start WebEditor 2. Login by following user User : xxxxxxxxxx Password: yyyyyyyy =====> The following error is displayed. Event Type: Error Event Source: std.WebEditor Event Category: None Event ID: 0 Date: 2009/07/09 Time: 14:26:39 User: N/A Computer: GTSCFND2003 Description: Domain Name: /LM/W3SVC/1/Root/WebEditor-1- 128916141110000787 Thread Id: 10 HttpContext.Current is not null HttpContext.Current.Session is not null Session Id: dwedgv2k3lvzute3bttixwnq Request Path: /WebEditor/Views/Cockpit/WebEditorCockpit.a spx ------------------------------------------------- System.Exception: Error No: 00012 Internal Error. The program was unable to complete the operation due to an internal error. Please report the following details to your System Administrator: Wrong Class Handle. The Handle may not have been initialized for Class '0' Error No: 00012 Internal Error. The program was unable to complete the operation due to an internal error. Please report the following details to your System Administrator: Wrong Class Handle. The Handle may not have been initialized for Class '0' ---> System.NullReferenceException: Object reference not set to an instance of an object. at SmarTeam.Std.VC.Web.UI.WebControls.SmartBox. get_MessageSuperClassId() at SmarTeam.Std.VC.Web.UI.WebControls.SmartBox. GridLogic_RowCreated(Object sender, GridRowCreatedEventArgs e) at SmarTeam.Std.VC.UI.Controls.GridLogic.OnRowCre ated(GridRowCreatedEventArgs e) at SmarTeam.Std.VC.UI.Controls.GridLogic.GridView_ RowCreated(Object sender, GridRowCreatedEventArgs e) at SmarTeam.Std.VC.Web.UI.WebControls.GridView.O nRowCreated(GridRowCreatedEventArgs e) at SmarTeam.Std.VC.Web.UI.WebControls.GridView.H andleRowCreatedEvent(GridDataItem gridDataItem) at SmarTeam.Std.VC.Web.UI.WebControls.GridView.m _telerikGrid_ItemCreated(Object sender, GridItemEventArgs e) at Telerik.Web.UI.RadGrid.OnItemCreated (GridItemEventArgs e) at Telerik.Web.UI.GridItem.SetupItem(Boolean dataBind, Object dataItem, GridColumn[] columns, ControlCollection rows) at Telerik.Web.UI.GridItemBuilder.InitializeItem (Int32 dataSourceIndex, String& nextItemHierarchicalIndex, Boolean& itemIsInEditMode) at Telerik.Web.UI.GridItemBuilder.CreateItems (GridGroupingContext group) at Telerik.Web.UI.GridTableView.CreateItems (IEnumerator enumerator, GridColumn[] columns, ControlCollection controls) at Telerik.Web.UI.GridTableView.CreateControlHierarc hy(Boolean useDataSource) at Telerik.Web.UI.GridTableView.CreateChildControls (IEnumerable dataSource, Boolean useDataSource) at System.Web.UI.WebControls.CompositeDataBound Control.PerformDataBinding(IEnumerable data) at System.Web.UI.WebControls.DataBoundControl.On DataSourceViewSelectCallback(IEnumerable data) at System.Web.UI.DataSourceView.Select (DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback) at System.Web.UI.WebControls.DataBoundControl.Per formSelect() at Telerik.Web.UI.GridTableView.PerformSelect() at System.Web.UI.WebControls.BaseDataBoundContro l.DataBind() at Telerik.Web.UI.GridTableView.DataBind() at Telerik.Web.UI.RadGrid.DataBind() at Telerik.Web.UI.RadGrid.AutoDataBind (GridRebindReason rebindReason) at Telerik.Web.UI.RadGrid.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at SmarTeam.Std.VC.Web.UI.WebControls.GridView.C reateControlHierarchy(Boolean useDataSource) at SmarTeam.Std.VC.Web.UI.WebControls.BaseDataB oundWebControl.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal () at System.Web.UI.Control.PreRenderRecursiveInternal () at System.Web.UI.Control.PreRenderRecursiveInternal () at System.Web.UI.Control.PreRenderRecursiveInternal () at System.Web.UI.Control.PreRenderRecursiveInternal () at System.Web.UI.Control.PreRenderRecursiveInternal () at System.Web.UI.Page.ProcessRequestMain (Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. .
Local fix
Problem summary
When login SmarTeam WebEditor, error No:00012 occurred
Problem conclusion
NOTE THAT THIS PROBLEM WILL ALSO BE FIXED ON V5R19 SP6.
Temporary fix
Comments
APAR Information
APAR number
HD86441
Reported component name
SMARTEAM NT>XP
Reported component ID
569199970
Reported release
519
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-07-09
Closed date
2009-10-30
Last modified date
2009-10-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SMARTEAM NT>XP
Fixed component ID
569199970
Applicable component levels
R519 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS2S3T","label":"ENOVIA SmarTeam V5"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"519","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
30 October 2009