IBM Support

Error while applying certificates in InfoSphere Guardium

Troubleshooting


Problem

The following error message is displayed when storing a trusting certificate in Guardium appliance v9.1 P300. The error message appears even though the CSR was first created. []I can't find the temporary keystore that gets created when a CSR is done. Please make sure that the certificate you intend to install corresponds to this machine - perhaps you need to begin by doing a CSR on this machine. err[]

Environment

Guardium v9 patch 300

Resolving The Problem

Please apply ad-hoc patch p315 and install the certificates again. The CSR may need to be regenerated. The patch can be obtained by contacting Guardium Technical Support.

Please note that p315 requires GPU p300

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.1","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21694463