Question & Answer
Question
Is there a way for a user to reopen an offense after it has been closed?
Answer
No, at this time it is not possible to reopen a closed offense.
To open a Request for Enhancement (RFE) for QRadar:
1. Click the following link to go to the QRadar SIEM RFE page: https://ibm.biz/BdRPx5
2. Log in to the support portal page.
3. Click the Submit tab and fill in the required information.
Where do I find more information?
If you have additional questions or some of this content is not clear, you can see the QRadar forum or contact customer support:
What does a closed offense look like?
Closed offenses have a red (X) icon 
in the Flag column.
Why can't I see closed offenses in the Offenses tab?
By default, closed offenses and hidden offenses are filtered from the view when the Offenses tab is selected.
How can I show closed offenses?
Users can show closed offenses by clicking the text (Clear Filter) for the Exclude Closed Offenses option under the Current Search Parameters section.
How can I request that this feature be added to future versions of QRadar?
If you would like to see this feature in future releases of QRadar, you can submit a Request for Enhancement (RFE).
To open a Request for Enhancement (RFE) for QRadar:
1. Click the following link to go to the QRadar SIEM RFE page: https://ibm.biz/BdRPx5
2. Log in to the support portal page.
3. Click the Submit tab and fill in the required information.
Where do I find more information?
If you have additional questions or some of this content is not clear, you can see the QRadar forum or contact customer support:
- Online QRadar Customer Forums
- Submit and manage your support tickets online 24x7 using IBM Service Request
- QRadar Downloads - IBM Fix Central
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Document Information
Modified date:
02 April 2020
UID
swg21691528