IBM Support

Fail to start ibmproxy.exe if Edge Caching Proxy 8.0 or 8.5 is installed in 64-bit Installation Manager

Troubleshooting


Problem

Edge Caching Proxy(Edge CP) is a 32-bit program on Windows, but can be installed in 32-bit/64-bit Installation Manager(IM). If Edge CP 8.0 or 8.5 is installed in 64-bit IM, it will fail to start either as a Windows service, or by manual start of ibmproxy.exe.

Symptom

Manually starting ibmproxy.exe will fail, and user will be prompted a window of error like below

EdgeCP_Error.jpg


Message catalog error: the message catalog could not be loaded or is invalid.

Resolving The Problem

Install Edge CP 8.0 or 8.5 in 32-bit IM

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Edge Component","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21689822