Question & Answer
Question
How do you open the IBM Sterling Selling and Fulfillment Suite application console in multiple tabs?
Cause
You get logged out from the first session if you simultaneously open another application console tab in the same browser.
Answer
It is sometimes necessary to have multiple sessions of applicaiton console in the lower environments like QA for faster efficiency.
Steps to avoid user sessions from logging out is as follows:
- Navigate to Foundation dir\repository\eardata\smcfs\extn.
- Edit web.xml.sample
An entry will be present for console-csrf-request-validation-method
<context-param>
<param-name>console-csrf-request-validation-method</param-name>
<param-value>ALL</param-value>
</context-param>
- Change this to the following and save as web.xml
<context-param>
<param-name>console-csrf-request-validation-method</param-name>
<param-value>NONE</param-value>
</context-param>
- Rebuild and redeploy EAR.
With this property disabled, you will be able to open multiple instances on the console in different tabs of the same browser
The solution provided is applicable when the application is deployed on Weblogic.
NOTE - Please ensure that this security is not needed in your environment before proceeding to disable this.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All;9.2.1;9.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21679471