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How to handle a Connect:Direct (C:D) server being down at engine startup as well as afterwards?

Question & Answer


Question

How to define a rule that will handle the eventuality that a monitored C:D node is down at the time the Sterling Control Center engine is started?

Cause

If a C:D node goes offline during operation then it can be handled by setting a rule that looks for CCTR034E (monitored server down) and linked rule CCTR033E (monitored server up). These messages only occur when a node goes down or up in normal operation. When the engine is started and a monitored node is already down, different messages apply; CNCD071E and CCTR074E.

Answer

Add rules similar to the 2 below. Together, these two rules will detect server down/up both during and after engine startup.
===================================================================
Rule 1: CD OFFLINE

Rule Parameters: Message Id | Matches | CCTR034E

Linked Rule Parameters: Message Id | Matches | CCTR033E

===================================================================
Additional Rule 2: CD OFFLINE AT ENGINE STARTUP

Rule Parameters: Message Id | Matches | CNCD071E

Linked Rule Parameters: Message Id | Matches | CCTR074E

===================================================================

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Document Information

Modified date:
17 December 2019

UID

swg21679151

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