APAR status
Closed as program error.
Error description
TSM server crashes with Data Deduplication storage pools enabled. Customer/L2 Diagnostics: Before the next crash, start show command collection of: txnt, threads, locks, and memory. Also get query sess f=d and query proc. Trace with flags: dedup dedup1 dedup2 The show txnt reports several: "Creator=bfdedup.c" Trace is filled with dedup actions. Ex: 19:00:46.186 [44][bfdedup.c][8296][bfDerefQueueThread]: Inserting chunk 33592437 for node 29 into queued chunk table from the deref'd chunks table with flag 1. 19:00:46.186 [44][bfdedup.c][8296][bfDerefQueueThread]: Inserting chunktfile (chunk) 11333536 has already been deleted Core stack in this case was not helpful. Actlog may or may not have the following messages: ANR0163E dbieval.c(879): Database insufficient memory detected on 30:2. ANR0162W Supplemental database diagnostic information: -1:57011:-912 ([IBM][CLI Driver][DB2/AIX64] SQL0912N The maximum number of lock requests has been reached for the database. SQLSTATE=57011). ANR0106E admevent.c(1222): Unexpected error 3 fetching row in table "Client.Eventrules". ANR9999D_1910305017 smExecuteSession(smexec.c:2379) Thread<352>: Session xxx with client name (WinNT) rejected - error creating the central logging vector. ANR9999D Thread<352> 0x000000010035b8b0 smExecuteSession ANR9999D Thread<352> 0x0000000100098028 psSessionThread ANR9999D Thread<352> 0x0000000100009b28 StartThread ANR0163E dbieval.c(879): Database insufficient memory detected on 29:1. Initial Impact: Medium Additional Keywords: Dedup crash dump mem zz61
Local fix
Set the following option in the TSM server option file and restart TSM. This option turns off the dedup deletion thread: DEDUPDELETIONTHREADS 0 Get to fixing level
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.1.4. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** See ERROR DESCRIPTION.
Problem conclusion
The described problem has been resolved.
Temporary fix
Comments
APAR Information
APAR number
IC66284
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-02-12
Closed date
2010-02-22
Last modified date
2010-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
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Document Information
Modified date:
22 February 2010