APAR status
Closed as program error.
Error description
A mount request may fail during handling of an idle mountpoint. All drives are busy, and some idle mountpoints exist. This is a timing issue. Two separate threads access the same idle mountpoint during dismount processing. In a library sharing environment, the mount request on the Library Manager fails with the following message: . ANR9790W Request to mount volume VOL12345 for library client LIBCLIENT failed . The following message occur on the Library Client: . ANR1401W Mount request denied for volume VOL12345 - mount failed. . Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server 5.5.4.x and 6.1.3.1 on Unix, Linux and Windows platforms. . Initial Impact: medium . Additional Keywords: zz61 TSM IC61012 LM LC
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager servers acting as * * * * library managers. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.4.2, 5.5.5, 6.1.3.3 and 6.1.4. * * * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC65967
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55S
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-02-02
Closed date
2010-02-10
Last modified date
2010-03-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55S","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
24 March 2010