APAR status
Closed as program error.
Error description
The Tivoli Storage Manager server may crash with "TBUNDO012" after canceling a restartable export process. This crash causes the server to fail to start and a "RESTORE DB" is required to bring the server up. L2/Customer diagnostic: Error in dsmserv.err: 01/13/2010 02:05:14 ANR7838S Server operation terminated. 01/13/2010 02:05:14 ANR7837S Internal error TBUNDO012 detected. A subsequent server starts up fails with the following errors: ANR9999D_3632771818 TbUndoExternal(tbundo.c:314) Thread<1>: Error 1 on insert from table Export.Objects for undo. ANR9999D Thread<1> issued message 9999 from: ANR9999D Thread<1> 0x000000010000c7e8 StdPutText ANR9999D Thread<1>0x000000010000fb90 OutDiagToCons ANR9999D Thread<1> 0x000000010000a2d0outDiagfExt ANR9999D Thread<1> 0x00000001002a9f10 TbUndoExternal ANR9999DThread<1> 0x00000001002abb94 RestartUndo ANR9999D Thread<1>0x00000001002acc08 DbRestartRecovery ANR9999D Thread<1> 0x000000010065b4f8dbInit ANR9999D Thread<1> 0x00000001001b17f0 admStartServer ANR9999DThread<1> 0x00000001000027ac main ANR7838S Server operation terminated. ANR7837S Internal error TBUNDO012 detected. 0x0000000100223d58 pkShowCallChain 0x0000000100017074 pkAbort 0x00000001002a9f1c TbUndoExternal 0x00000001002abb94 RestartUndo 0x00000001002acc08 DbRestartRecovery 0x000000010065b4f8 dbInit 0x00000001001b17f0 admStartServer 0x00000001000027ac main Platform/Version affected : Tivoli Storage Manager 5.5 and 6.1 on all supported platforms Additional Keywords: TBUNDO012 zz61 restartable export.
Local fix
Do not run "cancel process " on a restartable export process
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager servers in * * which server to server export * * operations are performed. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be * * fixed in levels 5.5.5, 6.1.4 and 6.2.2. * * Note that this is subject to change * * at the discretion of IBM. * **************************************************************** *
Problem conclusion
The problem is fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, z/OS, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC65833
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-25
Closed date
2010-03-10
Last modified date
2010-03-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R55Z PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R61Z PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
15 March 2010