A fix is available
APAR status
Closed as program error.
Error description
The Tivoli Storage Manager V6.1 server can crash with the following error logged in the dsmserv.err file : ANR9999D Latch release failure, errno=1; thread XXXX The call stack from the core file produced by the crash shows : PsAbortServer(??) at 0x100adfc00 pkAbort(??) at 0x100008984 TrapSyncError(??) at 0x100006bd4 pkReleaseLatch(??) at 0x100008428 PvrReleaseDevClassLatches(??, ??, ??, ??) at 0x1002e2b50 pvrAcquireMountPoint(??, ??, ??, ??, ??) at 0x1002d2ca0 TestMpReq(??) at 0x100428080 AsWaitMP(??, ??, ??, ??, ??, ??, ??, ??) at 0x100426a60 AsSetupCopy(??) at 0x1003c6e34 ssCopy(??, ??, ??, ??, ??, ??, ??, ??) at 0x10043b20c RelocateBitfile(??, ??, ??, ??, ??) at 0x1007421cc MoveBatch(??) at 0x10073f748 MoveVolume(??) at 0x100739840 AfMoveVolume(??) at 0x1007387e0 AfRclmOnsiteVols(??) at 0x1008c4a60 AfRclmVolumeThread(??) at 0x1008c32dc TSM Versions Affected: Tivoli Storage Manager Server 6.1 on UNIX and Linux Initial Impact: High Additional Keywords: zz61 ReleaseLatch latch PvrReleaseDevClassLatches
Local fix
Reduce the number of concurrent mount requests by modifying client and adminitrative schedules to arrange the processes and sessions to start at different times.
Problem summary
**************************************************************** * USERS AFFECTED: Users of Tivoli Storage Manager servers * * that are configured with large numbers of * * tape drives simultaneously on AIX * * platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.4, and 6.1.3. Note that this * * is subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC62747
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-08-24
Closed date
2009-08-31
Last modified date
2009-09-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R61A PSY
UP
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Document Information
Modified date:
16 September 2009