A fix is available
APAR status
Closed as program error.
Error description
The TSM command QUERY STGPOOL may not return the complete list of storage pools. The storage pools missing from the output will occur alphabetically after some storage pool which has a specific setup that causes a calculation problem to occur. No more storage pools that exist alphabetically after the "problem" storage pool will show in the QUERY STGPOOL output. - SELECT output from the STGPOOLS table is also affected similarly. - Storage pools after the problem storage pool can be queried directly using the storage pool name as an argument to the QUERY STGPOOL command. The problem storage pool cannot be queried using this method, however. The problem pool will return this error: - tsm: SERVER1>query stgpool NOPOOL ANR2034E QUERY STGPOOL: No match found using this criteria. - Other commands which return storage pool names, such as query volume for example, will show the storage pool names which are not listed with the QUERY STGPOOL command. - This problem occurs after a volume is created in a storage pool using a devclass of type FILE when there previously were no volumes. - The problem is the MAXSCRATCH value, multiplied by the MAXCAPACITY value of the associated devclass equals a value in bytes which is larger than a 64 bit integer. This value is calculated to estimate free space in the storage pool after the first volume is created in the pool. Tivoli Storage Manager Versions Affected: 5.4, 5.5, and 6.1 servers on all platforms Customer/L2 Diagnostics: The SHOW SSPOOL command can be used to show all storage pools which exist. The first storage pool on this list, alphabetically, which does not exist in QUERY STGPOOL output is likely the cause of the problem, and to match this problem it must be using a device class type FILE. - Tracing the QUERY STGPOOL command using the problem storage pool as an argument with the SSPOOL flag should return this line: 15:40:35.489 [1327][asutil.c][1697][AsGetPoolStatus]: AsGetPoolStatus: unable to get capacity for 'empty' defined vols for pool 26 - oflow=1, numEmpty=0, emptyWithCap=0, maxCap=100.0. Initial Impact: Medium Additional Keywords: MSGANR2034E missing stgpool stg storagepool devc maxcap maxscr file fileclass filepoolzz61
Local fix
Use the QUERY DEVCLASS <devclass> F=D command to find the MAXCAPACITY value. Use the SHOW SSPOOL command to find the MAXSCRATCH value (MaxScratch=XXX). Use the UPDATE STGPOOL and/or UPDATE DEVCLASS commands to reduce one or both of these values. These values should be an accurate representation of the amount of actual storage available. They can be updated at a later time if storage is added.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager servers. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.4 and 6.1.3. Note that this is * * * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, z/OS, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC62204
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-07-24
Closed date
2009-08-25
Last modified date
2009-08-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
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Document Information
Modified date:
25 August 2009