Fixes are available
APAR status
Closed as program error.
Error description
When checking in volumes using checkin libvol or label libv with the checkin parameter, and the search=yes parameter is also used, ANR8300E can occur on libraries which have a large number of storage slots. The tape library must be controlled by the TSM device driver for this apar to apply. - The problem is that the TSM device driver will time out the checkin command if it runs longer than 30 minutes. These messages will occur in the activity log if this problem exists: - 05/18/2009 14:48:05 ANR2017I Administrator ADMIN issued command CHECKIN libv LIBRARY search=yes status=private checkl=barcode (SESSION: XXXX) 05/18/2009 15:18:06 ANR8300E I/O error on library LIBRARY (OP=00006C04, CC=205, KEY=FF, ASC=FF, ASCQ=FF, SENSE=**NONE**, Description=SCSI adapter failure). Refer to Appendix C in the 'Messages' manual for recommended action. (SESSION: XXXX, PROCESS: XX) - Timestamps for the error should be 30 minutes apart. - Notes: 1. ANR8300E can occur for other reasons. The ASC, ASCQ and lack of sense data need to exist, as well as the 30 minute time period for the problem to match this apar. - 2. A similar problem can exist for tape libraries which are controlled by the IBMtape device driver. The fix for the problem in this apar does not affect similar problems on IBMtape controlled libraries. IBMtape support should be engaged if this problem is encountered with an IBMtape controlled library. See knowledge document 1368357. Tivoli Storage Manager Versions Affected: 5.4, 5.5, and 6.1 servers on all platforms with scsi tape libraries controlled by the TSM device driver Initial Impact: Medium Additional Keywords: MSGANR8300E sense asc ascq tsmdd tsmscsi ddtrace 1368357 zz61
Local fix
Check in tapes using the bulk option. On Quantum libraries, and option called "touch teach" may cause the checkin to run longer. Disabling this option may reduce the time required to do the checkin.
Problem summary
**************************************************************** * USERS AFFECTED: Tivoli Storage Manager users of an * * ADIC/Quantum Scalar 10K library equipped * * with a large number of storage slots. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * * * in level 5.4.6, 5.5.3, and 6.1.2. * * Note that this is subject to change at the * * * * discretion of IBM. * **************************************************************** *
Problem conclusion
The problem was fixed in the Tivoli Storage Manager device driver.
Temporary fix
Comments
APAR Information
APAR number
IC61218
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-05-20
Closed date
2009-05-27
Last modified date
2009-05-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R54A PSY
UP
R54H PSY
UP
R54L PSY
UP
R54S PSY
UP
R54W PSY
UP
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
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Document Information
Modified date:
27 May 2009